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Frequently Asked Questions

• Can I pay with TechCash online?
  Due to technical limitations with verifying TechCash transactions, SAO Tickets does not support TechCash as a payment method. As soon as the MIT Card Office and its third-parties give us the ability to process TechCash transactions programmatically, we will gladly implement this payment option. We should also note that some groups may offer TechCash as a payment method at booths or at the door. The limitation is currently with online transactions.
• Who is considered an MIT Affiliate?
  Unless otherwise noted for a particular event, if you have a current MIT Card, you're an MIT Affiliate. The MIT Card types are: Student, Employee, Spouse/Partner, Affiliate, DLC (Department/Lab/Center) Sponsored, Alumni, Retiree. You can get your MIT Card at the Card Office in the basement of the Student Center. Temporary or promotional cards are not valid MIT Cards.
• Who is considered an MIT Guest?
  Unless otherwise noted for a particular event, an MIT Guest can be anybody accompanied by the MIT ticketholder to the event. Some events may have limits on the number of guests per MIT ticket purchased.
• How I will get the physical tickets? Will they be mailed to me? Do I have to pick them up somewhere?
  You'll receive an email from us within a week of your order with a link to print your ticket at home.
• If I bought tickets for guests, do they have to go into the event with me or can they come separately with their own tickets?
  Unless otherwise noted for a particular event, your guests would have to join you through the entry process.

Privacy Policy

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Contact us

For questions or concerns regarding the SAO Tickets system, please contact us via email.